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AI workflows vs. AI agents: understanding the difference and knowing when to use each.
Danyk DiotteDanyk Diotte

AI workflows vs. AI agents: understanding the difference and knowing when to use each.

This blog explains the difference between AI workflows—based on rules and predefined structure—and AI agents, which are capable of learning and autonomous decision-making. It helps organizations understand when to use each approach, presents their technical advantages and use cases, and explores hybrid strategies that combine control and adaptability in automation projects.